Shipping and Returns
If you are a retail store and wish to sell Mumbles and Things jewelry please direct your inquiries to this contact form. I love doing business with retail stores, metaphysical shops, and yoga studios. Let me know if you would like customization or alteration.
If you have a vision I am happy to bring it into reality. Fill out the custom order form and I’ll work with you to make your custom order.
After receiving your custom order form I will respond with a design option and propose a price. If you think I'm on the right track and we both agree to continue, I will invoice you for payment in full.
In correspondence about custom orders, I may have question for you. If I receive no response (within two days) from you after two emails, I will send a third notifying you that the order is cancelled and inviting you to place the order again.
Custom sizes are also possible.
I take great care in making, packaging and shipping my items, but if after receiving an item you are not 100% satisfied, or feel the item isn't as described, you are welcome to contact me.
Exchanges and refunds are available up to 20 days after shipping the original order. There are no refunds on custom orders, or custom sized orders.
At Mumbles and Things I am committed to your complete satisfaction. If something breaks I want to fix it, get in touch with me. I will tell you if there will be a cost to repair and where to ship your item.
Ship your item in a padded envelope, include inside with the item your name, email, shipping address, and check or money order if applicable. You are responsible for covering the shipping costs to me, however I will return your repaired item and pay for shipping. It is my promise that your jewelry will look like nothing happened to it.
Note: Repairs are free during the first 30 days of purchase. After that a labor fee of $15.00 will be applied.
I use bubble wrap lined mailers for most small treasures and boxes for larger orders. Most packaging materials I use are reused or repurposed. I encourage you to reuse these materials too.
Orders will ship in 1-3 business days. This processing time is not included in the actually shipment time. I will work out a shipment plan for custom design orders. Please let me know if you would like rushed delivery, I will try my best to accommodate you on a case by case basis.
Note: Wholesale orders, have different shipping times, please contact me, since it varies depending on your order.
$3.00 flat rate + $0.50 per item
$7.00 flat rate + $0.50 per item
$25 flat rate + $0.50 per item
Last Updated 03-13-2018