After receiving your custom order form I will respond with a design option and propose a price. If you think I'm on the right track and we both agree to continue, I will invoice you for payment in full.
In correspondence about custom orders, I may have question for you. I will send three emails. If I receive no response within two days of third email, I will send a fourth email notifying you of a refund and that the order is cancelled and inviting you to place the order again.