Shipping & Returns
Mumbles and Things is a jewelry and accessories brand inspired by nature, the metaphysical properties of gemstones, symbols, yoga, meditation, and urban fashion.
If you don't find the answer to your question on this page, please feel free to email Mumbles and Things. I appreciate your feedback.
These are the store policies, please read before making your purchase:
If you are a retail store and wish to sell Mumbles and Things jewelry please direct your inquiries to this email address.
I love doing business with retail stores, spas and yoga studios. Let me know if you would like customization or alteration.
Mumbles and Things has no access whatsoever to your payment information, in any of the payment options. It is processed through secure servers, and the information is encrypted.
I use bubble wrap lined mailers for most small treasures and boxes for larger orders. Most packaging materials I use are reused or repurposed. I encourage you to reuse these materials too.
At this time I only ship within the USA.
Orders will ship in 1-3 business days. This time is not included in the actually shipment time. I will work out a shipment plan for custom design or size orders. Please let me know if you would like rushed delivery, I will try my best to accommodate you.
Note: Wholesale orders, have different shipping times, please contact me, since it varies depending on your order.
$3.00 flat rate + $0.50 per item
$7.00 flat rate + $0.50 per item
$25 flat rate + $0.50 per item
If you have a vision I am happy to bring it into reality. Email me and I’ll work with you to make your custom order. Custom sizes are also possible.
In correspondence about custom orders, I may have question for you. If I receive no response (within two days) from you after two emails, I will send a third notifying you that the order is cancelled and inviting you to place the order again.
Easy Returns & Exchanges
I take great care in making, packaging and shipping my items, but if after receiving an item you are not 100% satisfied, or feel the item isn't as described, you are welcome to contact me.
Exchanges and refunds are available up to 20 days after shipping the original order. There are no refunds on custom orders, or custom sized orders.
At Mumbles and Things I am committed to your complete satisfaction. If something breaks I want to fix it, see the repair policy below.
Get in touch with me. I will tell you if there will be a cost to repair and where to ship your item. Ship your item in a padded envelope, include inside with the item your name, email, shipping address, and check or money order if applicable.
You are responsible for covering the shipping costs to me, however I will return your repaired item and pay for shipping. It is my promise that your jewelry will look like nothing happened to it.
Note: Repairs are free during the first 30 days of purchase. After that a labor fee of $15.00 will be applied.