Frequently Asked Questions
Q: What methods of payment do you accept?
A: Visa, Mastercard, American Express and Discover.
Q: Does Mumbles and Things ship internationally?
A: At this time we only ship within the US.
Q: Do you offer refunds and exchanges?
A: I take great care in making, packaging and shipping my items, but if after receiving an item you are not 100% satisfied, or feel the item isn't as described, you are welcome to contact me to arrange a return for an exchange. Sorry, I do not offer refunds.
Q: My purchase broke, will you fix it?
A: In the event that an item is damaged within 30 days of purchase, I am happy to repair or exchange your item. To do this, I need to have the item shipped back to me in its original protective packaging. Upon receipt of the item I will repair the item or, if beyond repair, offer a replacement. After 30 days a labor fee of $15 will be required to repair the item.
Q: My order is a gift, will the package include pricing information?
A: No need to worry! Just let me know at checkout in the notes section that it's a gift and I will not include the cost on your packing slip.
Q: I have another question that is not listed here, what do I do?
A: Scroll to the top of any screen and click the email address on the left. Send an email and I'll get back to you within 48 hours!